Care Co-ordinators provide extra time, capacity, and expertise to support patients in preparing for clinical conversations or in following up discussions with primary care professionals.
They work closely with the GPs and other primary care colleagues within the primary care network (PCN) to identify and manage a caseload of identified patients, making sure that appropriate support is made available to them and their carers (if appropriate), and ensuring that their changing needs are addressed.
Our Care Co-Ordinators offer advice, guidance and support whether you are:
- Newly diagnosed and want to understand your condition
- Struggling to keep track of multiple appointments
- Wanting help managing appointments & prescriptions online
- Needing support with medications or missed appointments
- Finding yourself reaching out to your GP surgery more and more
- Family member has a health condition that is impacting on your lifestyle
- Seeking bereavement or palliative care support
- Waiting for a diagnosis and feeling unsure what to do next
* The list above is a guide – support is tailored to individual needs.
To make an appointment to see a Care Co-Ordinator contact your GP Surgery.

